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Emotional intelligence boosts business growth and it should be prioritized during economic downturns

Andrea Zanon Confidente
4 min readOct 10, 2022

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https://www.fxstreet.com/education/emotional-intelligence-boosts-business-growth-and-it-should-be-prioritized-during-economic-downturns-202210100704

Emotional intelligent people can identify, manage, evaluate, and understand their own emotions and the emotions of people they interact with. We can think of emotional intelligence as the combination of your personality, charisma, and social awareness. When Salovey and Mayer two of the global experts created the expression emotional intelligence in 1990, they described it as “a form of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action.” Another way to think of Emotional Intelligence, is to combine, Self-Awareness + Social Awareness, and Self-Management + Relationship Management. No matter what definition you follow, most subject matter experts including TalentSmart, agree that among 33 critical professional skills prioritized, emotional intelligence is the leading differentiator in work and personal performance, and it is responsible for over 60% of people professional’s and personal achievements.

Unfortunately, over the last few years, because of the compound effect of different crises that occurred since 2020, well-being, self-control, cautious planning, and emotional health have declined causing both emotional and financial loss. As…

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